Refund and Return Policy

Refund and Return Policy

At Custom Frame Digital, we pride ourselves on providing high-quality digital products. Due to the nature of digital downloads, all sales are final.

No Refunds or Returns Policy

  1. Digital Downloads:
    • Once a digital product has been purchased and delivered, it is deemed “used,” and therefore, we do not offer refunds, exchanges, or returns.
  2. Order Issues:
    • If you experience any issues with your download or believe you have received the wrong file, please contact our customer support team at info.customframedigital@gmail.com We will be happy to assist you in resolving any technical issues or providing the correct file.
  3. Product Description:
    • We strive to provide accurate descriptions and images of our products to help you make an informed purchase. Please review all product information carefully before completing your purchase.
  4. Customer Satisfaction:
    • Your satisfaction is important to us. While we do not offer refunds or returns, we are committed to ensuring you have a positive experience with our products. If you have any concerns, please reach out to us, and we will do our best to address them.

Thank you for understanding our policy. We appreciate your business and support.

Sincerely,

The Custom Frame Digital Team